I am not a customer myself, but my best friend is. This place isn’t perfect. But they are better than anyone else within an hour of where my friend lives. The do eventually get things right too. Make sure you advocate for things to be right. They do want them to BE right. Sometimes it just takes a time or two. As mentioned way way way better than the competition with an hour or two in any direction. Show Less
My wife and I parent an 18 year old with CP. She needs a drive in lift van in order to be transported anywhere outside of her school (it supplies adequate bus ransportation.) Early September "her" van broke down. "No problem", we thought, we had planned to buy a "new" used van next Spring, "so we'll just move that up." We quickly learned, however, that it is not so easy to purchase a handicap vehicle. Thankfully Scott and LeAnne from Custom Mobility were extremely helpful. Scott was aware of a very nice trade in van that was arriving which would fit into our budget and he has a great working relationship with an organization that assists families in obtaining loans for adaptive equipment. The process took time, over a month, but throughout Custom went above and beyond to make sure that we could have that Van for our daughter and that we had suitable transportation when needed for Doctor's appointments and extra curricular events. No words could possibly express how thankful we are and how highly we would recommend Custom Mobility to anyone looking to purchase a handicap vehicle. Five stars hardly seems like enough - we give them 10!!! Show Less
My 2 year old daughter just received her custom mobility chair last week and we were SUPER EXCITED! The whole transaction was super smooth and I didn’t have ay complications thanks to Rob K. Who took time out to explain to us and show us how to operate the chair and that mean a lot. Also Mary Peterson who was extremely nice and helpful throughout the process I’m very, VERY thankful for the team at custom mobility you guys have officially changed my daughters outlook on life. I truly appreciate you all. #TearsOfJoy Show Less
The are amazing and so patient with the customers....Chris menard is awesome he was so caring and patient with me. Hes also a great friend. He did everything i anted done. He is great :) all the employees are great. I highly recommend this company 100%. Great customer service Show Less
