David was great. I was struggling to find reliable transportation from the airport to hotel and I was unsure of how reliable accessible ride-shares are&cmma; so I decided renting a vehicle might be the better option. Now having gone through the experience, I will arrange with David anytime I go back in the future. Picking up and dropping off were as easy as can be. It also allowed me the freedom to venture out from the hotel touristy areas I was staying. Definitely recommend! Show Less
David was amazing help with helping us to get a vehicle for my mom who is in a wheelchair. He was great with the instruction on how to use the van&perid; We were able to contact him 24/7 if we needed anything. It was delivered to us & picked up for us when our trip ended. We will be using this service for as long as my parents are able to Florida. Great Company & would recommend it anyone. :) Lisa Show Less
We can't say enough good things about Custom Mobility. We have used them for 3 years on Florida trips and they have been more than accommodating&perod; They make the check in process so easy, they are waiting right by as we arrived at the airport. David has always been the one to help us and he even puts the bags in. Smooth and simple from beginning to end. The van was very nice, side entry all electric. We will use them every single year as they have sincerely made our trips with our 9 year old daughter that much easier. Thank you for everything!!!! Show Less
Surprised this company is still operating. My wife needed a new wheelchair and they did all the paperwork, took the money from insurance and then gve my wife the 4 year old floor model with literally every single part the wrong size. When confronted during the fitting, we were practically told "too bad, this is what we have." We custom ordered a chair for her and they literally said "no" after it was paid for because they either pocketed the money or just out of pure laziness. Show Less
