Custom Mobility is the only place I go for wheelchairs, wheelchair repair, parts and equipment, or hand controls for my cars. I've been dealing with them since he early 1990's. They're by far the best in the industry and their service is second to NONE! Custom mobility has owners and staff who truly care about their customer's wellbeing. And they know exactly what they're doing! You won't find better anywhere else. Once my insurance tried to send me to a competitor, took three tries to still get the wrong tires! This was after they actually looked directly at the existing tires from the very first time! They may have competitors, but Custom Mobility doesn't have any competition! If your new to Florida and have a mobility impairment or have a loved one who does, don't waste your time and money. Go straight to them or they'll come to you. I don't have to tell this to anyone who's already a client. The first thing you'll notice is the professionalism. Starting from the parking lot of their high tech facility in Largo, to the highly trained and educated person who comes to your home and evaluates your needs. Show Less
Omg. I first learned about Custom Mobility in 2017. From the moment I walked in the front door I was treated with respect, honor, dignity, professionalism an a whole lot of laughter and humor. My main contacts are Greg in van sales, Donnie, Dennis, David, Leanne, Patty, and Gary in van service. They have all taken care of everything I need with expertise and in terms that I can understand. I have recently ordered a custom chair and Gregg, the seating specialist, has provided me with the exact same qualities as lifted above. Even staff I've had minimal contact with have treated me so well. I've referred several people to Custom Mobility for various needs. They are just an excellent business to deal with. Thank you for all you do. Show Less
If you are looking for the best contact John from custom mobility he is absolutely wonderful and professional and know what is best for your needs. We strugglefor years to get a safety bed for my son until Shands Hospital recommended a PT evaluation and God send us John he work with PT and keep in contact with us in less than 3 months we have a magnificent bed, wheelchair and also a car seat to meet Christian needs. Costume Mobility and John make our life so much easy and top to the line equipments excellent customer service and we have the best stress free experience ever. I will recommend it 100% if you need help their are the best. Thank you for everything you have no idea how this change our life. Show Less
My son has received 3 different pieces equipment from this facility and every experience has been great. They helped us find a stander we could afford when his nsurance wouldn't cover it. The equipment ordering processes were very pleasant. We have worked with Jennifer and John. Both were very observant of my son in order to decide the equipment and attachments that would better accommodate him. All of his equipment has been received sooner than expected which is always a good thing. For the delivery of the equipment they were very flexible and accommodated to our crazy busy schedule. Moving on to the actual deliver, Ricky was very informative and made sure the delivered equipment fit my son just right. I look forward to working with this company for any future equipment needs. And I greatly appreciate their wonderful customer service being that everyone I've spoken to has been helpful and polite. Show Less
A great first experience. I just moved into a chair for the first time, and the experience with Custom Mobility was terrific. Friendly, knowledgeable staff whch helped us migrate through all the all the options when selecting a chair, and then providing exceptional service getting the chair to our home with plenty of training and test drives to be sure we were comfortable. I would recommend Custom Mobility to anyone who needs mobility assistance. They treat you right . . . as a customer, a patient and a neighbor. Show Less
